Warranty coverage
Warranty

Our Warranty Promise

Our whole-home filtration systems are backed by a lifetime warranty on installation, plus comprehensive manufacturer coverage designed to give you long-term confidence and peace of mind.

Lifetime warranty on installation, with 5 to 10 year manufacturer coverage on core components

Industry-leading protection for your investment

Coverage Details

What’s Included

A clear breakdown of what our warranty covers and what falls outside coverage.

What’s Covered

  • Lifetime warranty on installation workmanship
  • High-quality system components and tanks
  • Filtration performance under normal residential use
  • Manufacturer defects and workmanship
  • Sealed valves and plumbing connections
  • Membrane and media integrity
  • Control head electronics

What’s Not Covered

  • Damage from misuse or neglect
  • Unauthorized modifications or repairs
  • Natural disasters or acts of God
  • Normal wear items (filters, O-rings)
  • Damage from improper water supply
  • Cosmetic wear or surface scratches

Questions About Your Warranty?

We stand behind every system we install. Contact us anytime.

Simple Process

How to File a Claim

We make it easy. Three simple steps and we handle the rest.

01

Contact Us

Reach out via phone or email. Let us know your system details and what you're experiencing.

02

Describe the Issue

Our team will walk you through a quick diagnostic to identify the problem and confirm coverage.

03

We Resolve It

We schedule a visit, repair or replace the covered components, and get your system back to peak performance.

Built to Last

Why You Can Trust Our Systems

Lifetime Warranty

On installation workmanship

USA-Made Systems

Manufactured in California

$2M Liability Insurance

Every install fully covered

Performance Backed

Filtration results guaranteed

Have Warranty Questions?

Our team is here to help. Reach out anytime and we'll walk you through your coverage, claims, or any concerns about your system.