Our Warranty Promise
Our whole-home filtration systems are backed by a comprehensive manufacturer and service warranty, designed to give you long-term confidence and peace of mind.
5 to 10 years on core components, with extended coverage available for select systems
Industry-leading protection for your investment
What’s Included
A clear breakdown of what our warranty covers and what falls outside coverage.
What’s Covered
- High-quality system components and tanks
- Filtration performance under normal residential use
- Manufacturer defects and workmanship
- Sealed valves and plumbing connections
- Membrane and media integrity
- Control head electronics
What’s Not Covered
- Damage from misuse or neglect
- Unauthorized modifications or repairs
- Natural disasters or acts of God
- Normal wear items (filters, O-rings)
- Damage from improper water supply
- Cosmetic wear or surface scratches
Questions About Your Warranty?
We stand behind every system we install. Contact us anytime.
How to File a Claim
We make it easy. Three simple steps and we handle the rest.
Contact Us
Reach out via phone or email. Let us know your system details and what you're experiencing.
Describe the Issue
Our team will walk you through a quick diagnostic to identify the problem and confirm coverage.
We Resolve It
We schedule a visit, repair or replace the covered components, and get your system back to peak performance.
Why You Can Trust Our Systems
5-10 Year Coverage
On core components
USA-Made Systems
Manufactured in California
WQA Certified
Industry-standard quality
Performance Backed
Filtration results guaranteed
Have Warranty Questions?
Our team is here to help. Reach out anytime and we'll walk you through your coverage, claims, or any concerns about your system.